How Can We Help?

But I already have an app for remembering birthdays, it's called "Calendar".

Absolutely! The calendar is good for being reminded of individual birthdays when they occur, but worse if you want to find out when a specific person has their birthday. And even worse if you want to get an overview of birthdays for all members of a family, for example.

All this personal data I store in the app, you're not selling it to anyone, right?

No! In fact, your data doesn't even leave your phone (without your consent), let alone get sent or sold to a third party. This also means we unfortunately can't help you restore the data if you lose your phone!

I remember what all my friends and their kids are called. And those I don't remember weren't that important anyway.

Good for you! Some are better than others at remembering names and birthdays. But think how much brain space you could free up if you used Frände instead of keeping everything in memory!

Is Frände free?

Frände is free to download and you can use all features in the app as much as you want. We plan to introduce pricing models, but the core functionality will always be free.

Which devices are supported?

Frände is available for iOS devices (iPhone and iPad) running iOS 15.0 or later, and Android devices running Android 8.0 or later.

How do I backup my data?

Your data is automatically included in your device's backup (iCloud for iOS, Google Backup for Android). When you restore your device or set up a new one, your Frände data will be restored as well. If you have turned on iCloud sync, a copy also lives in your iCloud account and comes back as soon as you sign in.

Can I sync my data across devices?

On Apple devices, yes. Frände can keep your people, groups and photos up to date across your iPhone and iPad by syncing through your own iCloud account. It is an explicit choice rather than a default: the first time you open the app you pick between On Device Only and Sync with iCloud, and you can switch under Data Storage in settings whenever you like.

Because syncing uses your private iCloud storage, the data never passes through a Frände server and we cannot read it. Android devices are device-only for now.

Can I export my data?

Yes! You can export your data at any time from the app settings. This creates a backup file that you can save or transfer as needed.

What information can I save?

Anything you want! Frände is completely customizable. Common examples include names, birthdays, addresses, jobs, shoe sizes, interests, allergies, favorite foods, hobbies, children's names, pet names, clothing sizes, and more. You choose what's important to you.

How do I delete my account?

Frände has no accounts, so there is nothing to delete on our end—we never hold your data in the first place. Uninstalling the app removes everything stored on your device. If you turned on iCloud sync, that copy sits in your own iCloud account: remove it under Settings → your name → iCloud → Manage Account Storage on your Apple device.